Terms of Service – El Paso Plumbing
Welcome to El Paso Plumbing. By using our website and services, you agree to the following Terms of Service. Please read them carefully before scheduling or purchasing any plumbing services.
1. General Overview
El Paso Plumbing provides residential and commercial plumbing services in El Paso, TX, and surrounding areas. All services are offered subject to availability and based on the scope of the work discussed during the estimate.
2. Service Appointments
Clients must provide accurate information when requesting service. Appointment times are scheduled based on availability and are subject to change due to emergency calls or weather conditions. We strive to notify you in advance of any changes.
3. Estimates & Pricing
We offer free estimates for most standard plumbing services. All pricing is discussed upfront and subject to customer approval before work begins. Emergency or after-hours services may incur additional fees.
4. Payments
Payments are due upon completion of service unless otherwise agreed in writing. We accept cash, credit/debit cards, and approved checks. Unpaid balances may result in additional charges or service delays.
5. Warranties & Guarantees
Our workmanship is backed by a limited warranty. Product or manufacturer warranties vary and are handled per the terms provided by the product manufacturer. Warranty claims must be reported within the warranty period.
6. Cancellations & Rescheduling
We understand things change. If you need to cancel or reschedule, please give at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
7. Liability Disclaimer
El Paso Plumbing is not responsible for damage caused by pre-existing plumbing conditions or issues beyond our control. We take great care in our work, but clients are responsible for securing valuables or fragile items in the service area.
8. Privacy Policy
We respect your privacy. Any information collected through our website or during service is kept confidential and used solely to provide plumbing services. We do not share or sell customer information.
9. Service Areas
Our services are available in El Paso, TX, and surrounding areas including Horizon City, Socorro, Sunland Park, Canutillo, and more. Service availability is subject to technician coverage in your area.
10. Changes to Terms
El Paso Plumbing reserves the right to update these Terms of Service at any time. Changes will be posted to this page with the updated effective date.